On-call and paging, from RubixKube.
Schedules, escalation and paging for your team. Hubble pages the right person when an alert fires, and keeps paging until someone acknowledges it.
Push · Email · In-app · Slack
The whole on-call loop, in one place.
Rosters decide who is on call. Escalation decides who is paged next. Everyone sees where each incident stands.
Incidents
What needs you first, who is on each incident, and where it stands: triggered, paged, acknowledged or resolved.
Acknowledgements
One tap acknowledges a page. Escalation stops, and the team sees who has it.
Rosters
Rotations with layers and overrides. Everyone can see who is on call now and who is next.
Handoffs
Every handoff coming up, and who takes over, before it happens.
Escalation policy · Checkout
- Level 1Primary5 min
- Level 2Secondary10 min
- Level 3Team leadRepeat twice
Escalation policies
Who is paged at each level, and how long Hubble waits before the next one.
Contact rules
High urgency
- Push, right away
- Email after 2 min
Low urgency
- In-app, right away
- Email after 30 min
Contact rules
Each person chooses how they are paged and how soon. High and low urgency get their own rules.
#checkout
Sam 10:01
/oncall who
Hubble 10:01
Checkout: Ada Lovelace, until Wed 9:00 AM.
Hubble 10:02
INC-4F21 Checkout error rate is high. Paged Ada Lovelace.
Slack
Ask who is on call, see new pages and acknowledge them without leaving Slack.
Pages that find you.
The phone app shows the pages assigned to you and who is on call. Acknowledge, resolve or escalate an incident from wherever you are.
Works with RubixKube.
Hubble runs on its own. Add RubixKube later with the same sign-in, and Rubix investigates each incident and suggests the fix.
Simple, per-seat pricing.
Pay monthly, or save 15% with annual billing.
$20
per seat, per month
- Rosters with rotations, layers and overrides
- Escalation policies with timers
- Acknowledgements
- Contact rules per person
- Phone app
- Slack
$10
per seat, per month, with a RubixKube plan
- Everything in Hubble, at half the price
- Automatic analysis and RCA reports on every incident
- Suggested fixes from Rubix
- One sign-in and one team for both
Custom
annual contract
- Everything in Hubble with RubixKube
- RBAC & SSO
- Dedicated support & custom SLAs
- Custom integrations & onboarding